Q&A Accreditation Scheme

1. Can international projects (ie outside of Dubai, the UAE or GCC) be counted as references for the accreditation?

The minimum criteria is to have two out of the six projects conducted in Dubai. The rest can be conducted elsewhere.

2. Can international staff (ie non UAE based) be used to qualify for staff capabilities?

The RSB requires applicant’s staff to hold valid UAE employment visas.

3. If we fail to be fully accredited will we automatically be provisionally accredited based on the material supplied?

If the criteria for full accreditation are not met, the accreditation board will consider whether provisional accreditation is warranted.

4. If yes, what about the AED15000 paid, will we get AED10000 back?

No, the process of assessment will be just as costly for the RSB whether or not accreditation is awarded.

5. We are a lighting only ESCO, can we be accredited?

Yes, in such cases the accreditation certificate and RSB website will make clear that the ESCO is accredited for lighting only. The ESCO must also make clear to potential clients that its accreditation is limited to one category of energy conservation measure.

6. Our staff have extensive M&V experience but do not have the CMVP qualification. Can we still apply for accreditation?

We recognize that the CMVP qualification was previously not widely available in Dubai. However the case has shifted now and we therefore do expect CMVP qualifications for full accreditation.

7. We are a new company in Dubai, can we be accredited?

Provisional accreditation is designed to be achievable by new companies based on their staff competency, financial health and ownership of relevant equipment.

8. How long will it take to get accredited after submission of our request?

We aim to process accreditation applications within four weeks of receipt of a full and complete application.  The accreditation board will normally meet monthly, so a decision should be made between 4 and 8 weeks from application.

9. Is it mandatory to be accredited to do ESCO work in Dubai?

Although the scheme is not mandatory, we believe the accreditation scheme will become a de facto standard for ESCOs seeking to operate in Dubai and that increasingly clients, and others such as the Super ESCO, Etihad Energy Services, will look for ESCOs to be accredited in order to access their energy saving projects.

10. Can ESCOs lose their accreditation? Will you have them on a blacklist for a certain period?

Yes, an ESCO can lose its accreditation in case of bad performance, justified complaints from customers, or failure to continue to meet accreditation criteria.   The RSB website will identify ESCOs whose accreditation has been revoked.  Companies are free to make an application for reaccreditation at any time but the onus will be on them to demonstrate convincingly that the circumstances giving rise to revocation have been fully addressed.

11. How will we be notified of the success or failure of our accreditation submission?

The RSB will inform the contact person identified in the application after the accreditation board has met to consider the application and an accreditation certificate will be provided in the case of successful applications.

12. In case we fail accreditation, will you provide details of the reasons for rejection?

Yes, an explanation of the aspects of the scheme not met will be provided.

13. In case of failure, can we resubmit with corrections?

Yes, we will allow one resubmission to address deficiencies.  If an application is again rejected, the application fee will again be payable for a subsequent application.

14. Where will the official list of accredited ESCOs be available?

On a dedicated page of the RSB’s website.

15. Do we have to pay AED5000 each year for the provisional accreditation?

Yes, demonstration of satisfaction of the provisional accreditation criteria is required each year.

17. What happens to our payment if our accreditation request is rejected, will we get reimbursed?

No, the application fee is intended to contribute towards the costs of considering the application, which will be incurred whether or not the application is successful.

18. Can we publicize or communicate officially that we are an accredited ESCO?

Yes, provided that such communications make clear the identity of the accredited party, accreditation status (provisional or full), whether the accreditation is for only certain energy conservation measures (see Question 5), and the validity period of the accreditation.

19. Will there be spot checks throughout the accreditation period?

The RSB reserves the right to make such checks during the period of accreditation but would normally only expect to do so in response to customer complaints or other evidence of poor performance.